HS26
Personalized advice
Flash shipping in Barranquilla
Easy changes
Free shipping on orders over $250,000
As seen on Maqui
See how our garments fit, feel, and mix and match. Choose your favorite look and add it to your cart.
Shipping information
Colombia
7–15 business days
Domestic shipping through Coordinadora.
International shipping
8–15 business days
Worldwide shipping securely through FedEx.
Free shipping
Orders over $250,000 COP
Available exclusively within Colombia.
Track your order
Real-time order tracking
You’ll receive your tracking number by email as soon as your order ships.
Shop the complete look
Discover outfits curated by Maqui and add all pieces to your cart with a single click
Shop the complete look
Shop the complete look
Shop the complete look
Designed for every routine
Frequently asked questions
Find quick answers about orders, shipping, exchanges, and sizing to shop with confidence.
How can I check the status of my order?
Once your purchase is approved, you will receive a confirmation email with your order number.
As it progresses, we will notify you by email when it is in:
- Preparation
- Dispatch
- Delivery
If you did not receive your confirmation, please write to us and we will assist you immediately.
Can I modify my order after purchasing?
Yes, as long as your order has not yet entered preparation or shipping.
Please contact us via WhatsApp or email as soon as possible and we will manage it with you.
What payment methods do you accept?
You can pay securely via:
- Credit and debit cards
- PSE
- Efecty and Baloto
You can also pay by:
- Bank transfer or deposit
- Cash on delivery (Barranquilla only)
What if my garment doesn't fit as I expected?
You can request a change easily and free of charge. Our team will guide you through the entire process.
How can I contact you?
Our main channel is WhatsApp.
Write to us and we'll help you quickly and personally. You can also contact us by email: info@maquiactive.com